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1. Activate your merchant portal account
You will receive an email from PayU's SafeShop requesting Once your merchant account has been created, PayU will generate an email prompting you to activate your merchant portal account by clicking on the “Activate my account” link where after you would be redirect to a web page to enter your selected password.
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If you have not done so already please use the following steps to activate your account.
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recieved an email, please
- navigate to the following web
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- address https://
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- enter your email address, provided in the application form,
- on the page and click “forgot password” link to have the account activation email resent.
The activation email that will be sent from support@payu.co.za and would have a subject line “Payu Account Activation”.
You will need to click on the “Activate my account” link where after you would be redirect to a web page to enter your selected password.
2. Retrieve your store's production safekey
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Log in to the PayU SafeShop Merchant Portal (https://
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payu.co.za) with the primary merchant account and password
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Please note that the information contained below in images and text is for demonstration purposes only and not your store details.
- Once logged in select and click on
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- Store
- Scroll down to “Configure System Settings” and select “Configure Store” from dropdown then press “go”
- On the store Configuration page scroll down to the Security section of the page to obtain your store Primary Safekey.
2. Your Production Safekey details will now be visible to you:
3. This can also be accessed by expanding the Store Information:
** Please make sure to use the Primary Safekey
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Once your merchant portal account has been activated you will need to retrieve your store's production details. These details you will need to pass onto your developer/technical team in order to integrate your website with PayU.
Follow the steps below to obtain your store API credentials
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