Chargeback reason codes

Owned by Willi Von Borstel (Unlicensed)
Last updated: Dec 08, 2015 by Former user (Deleted)
Reason Code

Definitions / Master card international

01  Requested transaction data Not received
02     Requested/Required item illegible or missing
07      Warning Bulletin file
08      Requested/Required authorization  Not  obtained
12    Account number Not on file
31      Transaction amount differs
34    Duplicate processing
35      Card not valid or Expired
37    No cardholder authorization
40     Fraudulent processing of transactions
41      Cancelled recurring transaction
42     Late presentment
46      Correct transaction Currency code not provided
47    Exceeds floor limit- Not  authorized  and fraudulent transaction
49      Questionable merchant activity
50 Credit Posted as a Purchase
53      Cardholder dispute – Defective/ Not as described
55     Non-receipt of  Merchandise
57     Card-activated Telephone transaction
59     Services Not rendered
60     Credit not processed
62    Counterfeit transaction magnetic stripe POS fraud
63     Cardholder does not recognize – Potential fraud
4870 Chip Liability Shift
Reason CodesDefinitions / Visa international and local banks
60  Illegible fulfilment
75Requested transaction data Not received
79 Requested transaction data Not received
57    Fraudulent multiple transactions
62     Chip liability Shift / Counterfeit transaction
81    Fraud – card Present environment ( Will request edc voucher)
83   Fraud – card Absent environment ( manual transactions, will request zip –zap voucher )
93     Risk identification service
70   Card recovery bulletin
71    Declined authorization
72    No authorization
73    Expired card
78  Service code violation
74     Late Presentment
76      Incorrect currency or Transaction code or Domestic transaction processing violation
77     None –matching account number
80    Incorrect transaction amount or account number
82    Duplicate Processing
84   Unsigned slip
86      Paid by other means
88     Split sales
89    Unauthorised signature/ card not signed
96     Transaction exceeds limited amount
41    Cancelled recurring transaction
53   Not as described or Defective merchandise
85    Credit Not processed
30    Service not provided or merchandise not received
90  Non-receipt of cash ( ATM transaction )

 

 

 

 

 

 

 

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