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1. Activate your merchant portal account

You will receive an email from PayU's SafeShop requesting Once your merchant account has been created, PayU will generate an email prompting you to activate your merchant portal account by clicking on the “Activate my account” link where after you would be redirect to a web page to enter your selected password.

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If you have not done so already please use the following steps to activate your account.

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recieved an email, please

  1. navigate to the following web

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  1. address https://

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  1. merchantportal.

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  1. payu.co.za

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  1. enter your email address, provided in the application form,
  2. on the page and click “forgot password” link to have the account activation email resent.

The activation email that will be sent from support@payu.co.za  and would have a subject line “Payu Account Activation”.

You will need to click on the “Activate my account” link where after you would be redirect to a web page to enter your selected password.

2. Retrieve your store's production safekey

 Log in to the PayU SafeShop Merchant Portal (https://securemerchantportal.safeshoppayu.co.za) with the primary merchant account and password.

  1. Once logged in select and click on your store. 

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  1. Store

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2. Scroll down to “Configure System Settings” and select “Configure Store” from dropdown then press “go”

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3. On the store Configuration page scroll down to the Security section of the page to obtain your store Primary Safekey.

Image RemovedYour Production Safekey details will now be visible to you:

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3. This can also be accessed by expanding the Store Information:

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 ** Please make sure to use the Primary Safekey

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