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The table below shows the merchant user roles available in the Merchant Portal as well as their rights/privileges.

There are 3 merchant user roles.

  • Merchant Super user             -           (full profile administration. User has all transaction actions available as well as the ability to change MPI(3D Processor) where applicable. (By request only)
  • Merchant                                 -           This is the standard merchant profile and allows  for the viewing of all linked stores and perform basic transactions searches reporting, refunding, finalizing, reserve_cancel etc.
  • Merchant Read only               -           User can view all linked stores and perform basic transactions searches. User cannot refund, reserve cancel, finalize or amend any configuration.