The following steps serves as a guide to do full or partial refund on successful transactions
- Using the transaction search form identify the transaction you would like to refund.
- Select the Credit option from the Actions dropdown list for the transaction you would like to refund
The Credit Transaction popup window will appear with the following options/details:
Partial credit option = Yes Partial credit option = No Store ID ID of the store PayU Reference PayU reference of the transaction being credited Transaction Amount Transaction amount processed Date Date transaction took place Partial Credit Indicates whether a credit will be a full or partial credit
No : select No if you would like to do a full credit
Yes: slect no if you would like to do a partial creditAmount To Credit Amount to credit if Partial Credit was selected as the option above