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The following steps serves as a guide to do full or partial refund on successful transactions

  1. Using the transaction search form identify the transaction you would like to refund.
  2. Select the Credit option from the Actions dropdown list for the transaction you would like to refund


  3. The Credit Transaction popup window will appear with the following options/details:

    Partial credit option = YesPartial credit option = No


    Store IDID of the store
    PayU ReferencePayU reference of the transaction being credited
    Transaction AmountTransaction amount processed
    DateDate transaction took place
    Partial CreditIndicates whether a credit will be a full or partial credit
    No : select No if you would like to do a full credit
    Yes: slect no if you would like to do a partial credit

    Amount To CreditAmount to credit if Partial Credit was selected as the option above 
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