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Response times

We endeavour to respond to queries within 4 hours from the time that it is received based on our operational times stipulated.

General support

Should you require general query and require assistance, please contact our support team.

Phone: 086 111 7298 (PayU) – Local , +27 21 469 7298(PayU) – International

Email:  support@payu.co.za

When: Monday to Sunday from 8am-11pm.

Integration support

Should you require technical assistance during your integration, please contact our integration team

Phone: 086 111 7298 (PayU) – Local , +27 21 469 7298(PayU) – International

Email: integration@payu.co.za

When: 9am-1pm, 2pm-5pm Monday to Friday excluding public holidays.

Sales support

Are you interested in signing up or have any questions related to our products and services please feel free to contact our sales team.

Phone:  086 111 7298(PayU) – Local , +27 21 469 7298(PayU) – International

Email:  sales@payu.co.za

Link: https://www.payu.co.za/enquiry-form

 

 

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