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Response times
We endeavour to respond to queries within 4 hours from the time that it is received based on our operational times stipulated.
General support
Should you require general query and require assistance, please contact our support team.
Phone: 086 111 7298 (PayU) – Local , +27 21 469 7298(PayU) – International
Email: support@payu.co.za
When: Monday to Sunday from 8am-11pm.
Integration support
Should you require technical assistance
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during your integration, please
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contact our integration team
Phone: 086 111 7298 (PayU) – Local , +27 21
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469 7298(PayU) – International
Email: integration@payu.co.za
When: 9am-1pm, 2pm-5pm Monday to Friday excluding public holidays.
General Support:
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Sales support
Are you interested in signing up or have any questions related to our products and services please feel free to contact our
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sales team.
Phone: 086 111 7298(PayU) – Local , +27 21 469 7298(PayU) – International
Email:
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