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This term refers to the funds being reserved on a customer's credit card on a successful transaction. This means these funds are set aside and cannot be used by the customer, but not yet transfer transferred to the merchant's account.

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This refers to the customer's authorised funds being debited from the credit card. These settled transaction funds will reflect in the merchant's account once the interbank settlement processes have run, which typically take anywhere 3between 1 -7 working days.

There are two ways to manage your transactions:

1. Transaction requests from your website will have a transaction type of request of 'AUTH' or 'RESERVE'. These transactiontransactions, if successful, will need a manual an additional intervention as you will need to manually SETTLE Settle (FINALIZE) the transaction using PayU's Safeshop merchant portal
2. Transaction requests, from your website have a transaction type of AUTH_SETTLEPAYMENT. These transactions, if successful, will need no manual additional intervention from you as the settlement request is part of the incoming transaction request.

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You will need to note that unsettled authorizations (AUTH’sRESERVE) will automatically expire after 14 days of submitting the authorization request. Once expired you will not be able to settle the authorization and therefore are typically released by the cardholder's bank after 7 days. Once released by the cardholder's bank, requesting to Settle (FINALIZE) may fail and you therefore will be unable to receive payment against the authorization.

Therefore, if you have selected to process an upfront authorisation (AUTHRESERVE) request only, please make sure that you either;

• Implement a settlement call (SETTLEFINALIZE) or
• manually settle (Finalise) your transactions in the PayU SafeShop Merchant portal,

within

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7 days of submitting the authorization request.

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