Response times
We endeavour to respond to queries within 4 hours from the time that it is received based on our operational times stipulated.
General support
Should you require general query and require assistance, please contact our support team.
Phone: 086 111 7298 (PayU) – Local , +27 21 469 7298(PayU) – International
Email: support@payu.co.za
When: Monday to Sunday from 8am-11pm.
Integration support
Should you If you have a general query, require technical assistance during your integration, please contact our integration teamPhone: 086 111 7298 (PayU) – Local , +27 21 469 7298(PayU) – International
Email: integration@payu.co.za
When: 9am-1pm, 2pm-5pm Monday to Friday excluding public holidays.
Sales support
Are you interested in signing up or have any questions related to our products and services or are interested in signing up with PayU, please feel free to contact our sales team.
Phone: 086 111 7298(PayU) – Local , +27 21 469 7298(PayU) – International
Email: sales@payu.co.za
Link: https://www.payu.co.za/enquiry-form
have a look at our FAQ here and if your question's not answered, select "still have questions?" to send us a query using the contact form.